Flow - Support & Help

Simply open Flow, tap the "+" button to add a new expense, select a category, enter the amount, and optionally add notes. Your transaction is instantly saved and included in your analytics.

Go to the Budgets section, tap "Create Budget," choose a category (like Food, Entertainment, Shopping), set your spending limit, and select the time period (weekly or monthly). Flow will track your spending and alert you when you're getting close to your limit.

Yes! Flow supports all expense types:

• Daily expenses (food, coffee, transport)
• Bills and subscriptions (streaming, phone, utilities)
• Shopping and entertainment
• Custom categories you create
• One-time and recurring expenses

For iOS: Go to Settings > [Your Name] > Subscriptions > Flow

For Android: Open Google Play Store > Menu > Subscriptions > Flow

You can also use the "Restore Purchases" option in the app if you've switched devices.

Flow analyzes your expense data to provide insights:

• Daily, weekly, and monthly spending totals
• Category breakdowns with visual charts
• Spending trends over time
• Budget vs. actual spending comparisons
• Top spending categories identification
• Savings progress tracking

No! Flow only tracks information you manually enter. We do not access your bank accounts, credit cards, or payment methods. You have complete control over what data is tracked.

When you create a budget, Flow monitors your spending in that category. You'll receive notifications when you:

• Reach 50% of your budget
• Reach 80% of your budget
• Exceed your budget limit
• You can customize these thresholds in settings

Yes! Flow Premium allows you to create multiple savings goals:

• Set a target amount and deadline
• Track your progress with visual indicators
• Log contributions toward your goal
• Get motivational reminders
• Examples: Emergency fund, vacation, new phone, concert tickets

You can cancel anytime through your device settings:

• iOS: Settings > [Your Name] > Subscriptions > Flow > Cancel
• Android: Google Play Store > Menu > Subscriptions > Flow > Cancel

You'll continue to have access until the end of your current billing period.

Yes! Flow Premium allows you to export your expense data and spending reports in CSV format for use in spreadsheets or other financial tools.

Yes! Flow allows you to track both income and expenses. You can log salary, freelance payments, side hustle earnings, and any other income sources to get a complete picture of your finances.

• Check that notifications are enabled in your device settings for Flow
• Verify that Do Not Disturb mode isn't blocking notifications
• Ensure your budgets are set up correctly with proper amounts
• Check your notification preferences in the app settings
• Make sure you're logging expenses in the correct categories
• Restart the app and try creating a test budget

If issues persist, contact us at mallik.puranjan@gmail.com with your device model and OS version.

• Force close and restart the app
• Restart your device
• Check for app updates in your app store
• Ensure you have sufficient storage space
• Try clearing the app cache (Android only)
• Reinstall the app if the problem persists

• Check if you're signed in to the same account
• Try the "Restore Purchases" option in settings
• Ensure you haven't accidentally filtered or hidden categories
• Check if cloud sync is enabled and working properly
• Look for a recent backup in the app settings
• Check if you're viewing the correct date range

• Verify that all expense amounts are entered correctly
• Check that expenses are assigned to the right categories
• Ensure the date range selected is correct
• Review any recently deleted or edited transactions
• Try refreshing the analytics view or restarting the app
• Check that your budget periods match your tracking period

• Check your internet connection
• Ensure you're signed in to the same account on all devices
• Try manually triggering a sync from settings
• Sign out and sign back in
• Check that cloud sync is enabled in app settings
• Ensure you have an active Flow Premium subscription

Try these steps:

• Tap "Restore Purchases" in the app settings
• Sign in with the same Apple ID or Google account used for purchase
• Restart the app after restoring
• Check that you're using the same device where the purchase was made
• Wait a few minutes as it may take time to process

If this doesn't work, contact us with your purchase receipt.

Refunds are handled by Apple or Google:

• iOS: Visit Apple's "Report a Problem" website
• Android: Contact Google Play Store customer service

Include your order number and reason for the refund request.

• Log expenses immediately: Track spending right after purchases for accuracy
• Use categories consistently: Assign expenses to the same categories for better insights
• Set realistic budgets: Start with your actual spending and adjust from there
• Review weekly: Check your spending patterns every week to stay on track
• Create multiple savings goals: Track short-term and long-term financial objectives
• Use notes: Add context to expenses for better understanding later
• Enable notifications: Stay aware of your budget status in real-time

• Start by tracking for a month without strict budgets to understand your baseline
• Focus on your top 3-4 spending categories first
• Set budgets slightly higher than your average to start, then reduce gradually
• Use the 50/30/20 rule: 50% needs, 30% wants, 20% savings
• Review and adjust budgets monthly based on your actual spending
• Celebrate small wins and budget achievements